Terms for Using This Site

What this service is

5AxisVN is a matching service. We read the drawing you send, decide which shops in Vietnam suit it, and introduce you to up to 3 of them. We own no machines, we manufacture nothing, and we are not a party to the order you place.

Quotes, orders and payment

Any price, lead time or specification you receive comes from the shop and binds the shop, not us. You contract with the shop directly, you pay the shop directly, and disputes about quality, delay or payment are between you and the shop. We take no commission on your order.

What we do not warrant

We check what a shop tells us about its machines, software, measurement and paperwork, and we tell you what we found. That is a filter, not a guarantee. We do not warrant the output of any shop, and we do not accept liability for loss arising from an order placed with a shop we introduced. Nothing here limits liability that cannot be limited by law.

Information on this site

Technical ranges, typical quantities, lead times and trade figures are written to help you frame a question, not to be relied on for a decision. Trade and duty positions in particular change, so figures carry the date they were checked and you should confirm the current position with your customs broker.

Your drawing and confidentiality

You keep every right in the drawings and models you send. We use them only to assess the part and to brief the shops we name to you. Ask for an NDA before you upload and we sign one. Do not send material you are not permitted to share, and tell us if a part may be subject to export control so it is handled accordingly.

Shops and vendors

Registering a shop or sending a vendor profile does not create an obligation on either side. We do not sell listing position or ranking, and we do not sell contact lists.

Contact

Questions about these terms: . We reply within 24 business hours.

Last updated 26 September 2026